Service Terms of Use

By using Match My Venue, you agree to our terms: our service is free for clients, and we are paid a 10% commission by venues on confirmed bookings. Clients must not engage other venue finders during our search, and venues agree to pay commission if a booking proceeds. All quotes, contacts, and proposals are confidential. Terms apply to initial and repeat bookings and are governed by English law.

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1. Introduction

Match My Venue is a trading name of Events Networking Limited and operates as a venue-finding agency for corporate and private events across the UK. By using our services — whether as a client or venue — you agree to abide by the terms outlined in this agreement.

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These Terms of Use ensure transparency, protect all parties, and outline the expectations, rights, and obligations throughout the venue-finding process.

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2. Our Service

Match My Venue provides a free venue-finding service to clients. We are paid a commission by the venue once a booking is confirmed. Clients are not charged directly unless specific additional services are agreed in writing.

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3. Terms for Clients

3.1 Exclusive Engagement

By engaging Match My Venue, you agree not to use the services of another venue-finding agent or listing platform for the same enquiry during the period of our engagement. This ensures a focused and streamlined search on your behalf.

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3.2 Termination of Services

You may terminate our services at any time during the venue search. However, should you proceed to book a venue introduced or contacted by Match My Venue — whether directly or through another agent — the venue remains liable to pay commission to Match My Venue.

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3.3 Time & Resource Liability

Should you engage another venue-finding agency, platform, or listing site for the same enquiry while Match My Venue is actively working on your search, Match My Venue reserves the right to invoice you for time and resources expended up to that point.

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3.4 No Suitable Venue Found

If no suitable venue is identified, you may terminate the process without cost or obligation. You are then free to engage other venue-finding services.

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3.5 Confidentiality

You agree to treat all venue proposals, pricing, contact details, and information provided by Match My Venue as confidential. Sharing, repurposing, or forwarding this information without written permission is not permitted.

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3.6 Data Protection

Match My Venue complies with all UK data protection laws, including the UK GDPR. Your personal data will be used solely for the purpose of venue sourcing and will not be shared without your consent. Full privacy policy available at https://www.matchmyvenue.com/privacy

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4. Terms for Venues

4.1 Commission Structure

By quoting or submitting a proposal for a client introduced by Match My Venue, you agree to pay a 10% commission (plus VAT) based on the total contracted event spend, including all associated services (e.g. venue hire, catering, AV, staffing, etc.).

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4.2 Commission Terms

If you are unable to pay this commission, you must inform us before submitting a proposal. Failure to do so will be deemed acceptance of our commission terms.

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4.3 Booking Attribution

If a client introduced by Match My Venue books your venue — either directly or through another party — commission is still due to Match My Venue. This applies even if the booking is facilitated via a different channel, including direct contact or another agent.

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4.4 Repeat Bookings

If a client introduced by Match My Venue books your venue again within 24 months of the original enquiry, for the same or a different event, Match My Venue remains entitled to commission on those future bookings unless otherwise agreed in writing.

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4.5 Force Majeure

If the confirmed event is cancelled due to a force majeure event (e.g. government restrictions, natural disaster), no commission will be payable. If the event is postponed and subsequently takes place, commission becomes due following completion of the rescheduled event.

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4.6 Confidentiality

You agree to keep all client information, event requirements, and communications from Match My Venue confidential and not to share or use them outside of the purpose for which they were provided.

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5. General Terms (Applies to All Parties)

5.1 VAT

All commission payments are subject to VAT at the applicable rate. Invoices must be paid within the agreed terms, typically within 28 days of the event completion, unless otherwise agreed in writing.

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5.2 Changes to These Terms

Match My Venue reserves the right to amend these Terms of Use at any time. Updated terms will be published on our website and apply to all new engagements from the date of publication.

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5.3 Acknowledgement of Agreement

By engaging our services — whether by requesting venue options (clients) or quoting on an enquiry (venues) — you confirm your acceptance of these terms in full.

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5.4 Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

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6. Contact Details

Match My Venue (Events Networking Limited)
32 Hayes Square, Cranbrook, Exeter, EX5 7AT
Email: Hello@MatchMyVenue.Com
Telephone: 020 4591 1672
Website: Https://www.MatchMyVenue.Com

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Effective from: 6 June 2025
Trading Name: Match My Venue
Registered Company: Events Networking Limited (Company No. 15296018)
Registered Office: 32 Hayes Square, Cranbrook, Exeter, EX5 7AT
VAT Number: GB 447 0774 79
All bookings and commission payments are subject to VAT at the prevailing rate.