Struggling to Hear Back From Venues? You’re Not Alone.

If you’ve ever tried to book a venue yourself, you may already know the pain: you send off an enquiry, wait patiently… and then nothing. No reply. No pricing. No availability. Just radio silence or a vague response days later.

You’re not imagining it. Many venues today are taking longer to respond—and when you're working to tight deadlines or trying to impress stakeholders, this can feel like an uphill battle. That’s exactly why Match My Venue exists: to take the pressure off, open doors faster, and help you secure the right space—without the stress.

Here’s what’s really going on behind the scenes, and how we solve it.

Why Venues Take So Long to Respond

While some venues are brilliant at replying quickly, many are stretched. Sales teams have been cut back, inboxes are overloaded, and there’s a growing trend to remove phone numbers from websites—meaning you're often left waiting for someone to get back to you via a generic email address.

On top of that, many venues don’t just send you one quote. If they rely on external suppliers (for catering, AV, production, etc.), they have to wait for those suppliers to respond before they can even send you a proposal. That’s more delays, more emails, and more frustration.

We’ve even seen some venues take 3–5 days just to acknowledge an enquiry. And when you're working to a 48-hour turnaround, that’s simply not fast enough.

What This Means for You

If you’re planning an event—especially on a short lead time—slow responses can mean:

• Missing out on key dates

• Wasting time chasing quotes

• Struggling to compare options

• Delays in getting internal sign-off

• Stress you simply don’t need

We often hear from clients who’ve tried to handle it themselves and quickly become overwhelmed. Venues don’t always give you what you need upfront. Sometimes it’s missing capacities, unclear pricing, or a lack of information on basics like access, power, or whether the venue is even licensed to hold your event.

This is where Match My Venue steps in.

How We Solve the Problem

At Match My Venue, we act as your insider. We know how venues operate, who to contact, and how to get the information you need—fast. Here’s what we offer:

✅ We get you faster answers

We know who to speak to, and we’re not afraid to chase. Because of our relationships, we often bypass the info@ email addresses and go straight to decision-makers. If a venue doesn’t respond, we’ll tell you—and we’ll already have alternatives lined up.

✅ We hit your deadlines

We promise venue options within 48 hours. To do this, we cast the net wide, only working with venues we know are responsive. We’ll give you clear proposals—even if some prices are indicative to start with—so you can make fast decisions.

✅ We manage the suppliers

We know which venues include catering and which ones don’t. If a venue needs a separate AV or catering quote, we manage that for you. You’ll get one clear view of the total cost, with no hidden surprises or hours spent chasing extras.

✅ We keep things moving

If a site visit is needed, we’ll book it. If you need to compare options, we’ll guide you. If you want a second opinion on costs, layout, or flow—we’ve got the experience to advise. You don’t need to Google every term. We explain things in plain English and take care of the process from start to finish.

Real Example: The Forgotten Event

One of our corporate clients—who runs hundreds of events a year—realised just four days before an event that a key booking had slipped through the cracks. We jumped in, called a venue we knew well, arranged a site visit that afternoon, and had the contract signed the same evening.

If that client had started from scratch, waited 3 days for a response, and had to call around unfamiliar venues? That event would never have happened.

Short Lead Time or Long? We’ve Got You.

Every client works differently. Some need a venue next week. Others are planning for 2027. Either way, we adjust to your pace. We’re currently working on:

• A venue for a 3-week turnaround (site visits within 24 hours)

• A multi-day conference in late 2027 (venue shortlisted, client taking time to plan)

Whether you're in a rush or planning ahead, we stay responsive, manage the process, and make sure nothing slips through the net.

Why Clients Choose Us

We’re not just a venue directory. We’re an expert-led service that understands both sides—client needs and venue realities. With over 20 years’ experience, we know which venues are genuinely good value, which ones are pushing their prices, and which ones are quietly brilliant but under the radar.

We also believe in transparency. If a venue is over budget, we’ll tell you. If you’re asking for more than your budget can realistically get, we’ll guide you. And if a venue doesn’t win your business, we give them feedback—because improvement helps everyone.

The Bottom Line: Don’t Waste Time Chasing

Finding the perfect venue should be exciting—not exhausting. You don’t need to chase responses, decode unclear pricing, or wonder whether a space is even available. That’s our job.

Let Match My Venue handle the search, the chasing, the comparisons, and the booking. We already know the market. And we already have the contacts.

Ready to Make Venue Finding Simple?

Whether you’ve got a brief ready to go or you’re still shaping your event, we can help. Tell us what you need—and we’ll take care of the rest.